HX COMMUNITY RULES

Effective Date: August 28, 2026

HX exists to give hospitality professionals a useful place to talk with each other.

These Community Rules apply to members, organizations, Jobs, People Moves, posts, replies, media, and other participation on HX.

The basic expectation is simple:

Be useful. Be professional. Be real.

1. Be Respectful

Professional disagreement is welcome.

Personal attacks are not.

Do not:

another person.

Criticize ideas, decisions, systems, trends, or business practices without turning the discussion into personal abuse.

2. No Hate or Dehumanizing Content

Do not attack or demean people based on protected characteristics.

Do not promote hatred, exclusion, violence, or dehumanization against protected groups.

3. No Threats or Promotion of Violence

Do not:

Credible threats may result in immediate restriction or suspension and may be reported to appropriate authorities where legally required or necessary for safety.

4. Be Who You Say You Are

Do not impersonate:

Parody or commentary must not deceptively appear official.

5. Do Not Misuse Verification

Do not:

Verification means authenticity or affiliation was reviewed.

It does not mean HX endorses your opinions or services.

6. No Fraud or Scams

Do not use HX to:

7. Jobs Must Be Real

Jobs published through HX must represent genuine opportunities.

Do not post:

Close or update Jobs when they are no longer available.

8. People Moves Must Be Responsible

People Moves should reflect legitimate professional updates.

Do not use People Moves to publish:

When HX requires the subject’s confirmation, do not attempt to bypass it.

9. Protect Privacy

Do not publish another person’s sensitive private information without authorization.

This includes information such as:

Professional information already intentionally made public may generally be discussed in appropriate contexts.

10. No Spam

Do not overwhelm HX with repetitive or low-value content.

Examples include:

11. Vendors Must Be Transparent

Vendors are welcome.

Do not pretend to be a hotel operator or customer if you are promoting a commercial product.

Clearly represent your professional role.

Useful vendor participation includes:

Vendor spam is not permitted.

12. No Fake Engagement

Do not manufacture:

Do not coordinate fake engagement with other accounts.

13. No Automated Manipulation

Do not use bots, scripts, or automation to:

Authorized accessibility tools and ordinary browser automation are not prohibited merely because they are automated.

14. No Malicious Software or Security Abuse

Do not:

Security researchers should contact:

support@getonhx.com

before conducting testing that could affect the service.

15. No Illegal Content or Activity

Do not use HX to facilitate illegal activity.

HX may remove content or restrict accounts where necessary to comply with law or protect the platform.

16. Intellectual Property

Only post content you have the right to use.

Do not knowingly publish:

17. Keep Confidential Hotel Information Confidential

Hospitality professionals frequently work with sensitive business information.

Do not publish confidential information belonging to:

unless you are authorized to disclose it.

Examples may include:

18. Protect Guest Privacy

Do not disclose personally identifiable guest information merely to tell a story or make a point.

Remove or anonymize guest information where appropriate.

19. Professional Criticism Is Allowed

HX is not intended to suppress legitimate professional criticism.

Members may discuss:

Criticism should not become:

20. Do Not Abuse Reporting

Reports should be submitted in good faith.

Do not:

A dismissed report does not automatically mean a reporter acted improperly.

21. Do Not Evade Enforcement

If HX restricts or suspends an account, do not create or use another account to evade the action.

Circumvention may result in additional enforcement.

22. Organization Accounts

If you manage a hotel or organization page:

23. Official Organization Posts

Only authorized organization users may publish as an organization.

Organization administrators remain accountable for actions performed through their authorized roles.

24. Advertising and Promotion

Ordinary professional promotion is allowed when relevant and not abusive.

HX may restrict:

25. Sensitive Employment Matters

Do not use HX to publicly litigate confidential employee matters.

Discussion of workplace issues is allowed, but users should avoid publishing confidential HR records or sensitive personal employment information without lawful justification.

26. Moderation Actions

Depending on severity and history, HX may use:

Not every violation receives the same response.

Context matters.

27. No Formal Shadow Bans

HX does not use a moderator-facing “shadow ban” as a formal disciplinary action.

Content may naturally receive different distribution because of:

28. Appeals

Some moderation actions may be appealed.

An appeal does not guarantee reversal.

HX may:

the action after review.

29. Emergency Action

HX may act immediately when reasonably necessary to address:

30. Enforcement Is Not an Endorsement

The fact that content remains on HX does not mean HX agrees with it.

The fact that an account is verified does not mean HX endorses everything that account says.

31. Rules May Evolve

The hospitality industry and HX will evolve.

We may update these rules to address new behavior, features, abuse patterns, or legal requirements.

Material changes may be communicated through HX or an updated effective date.

32. Questions or Reports

For questions about these Community Rules or HX safety:

support@getonhx.com